Shipping and Returns

Shipping 

NZ

Your order will be dispatched within 48hours. 

North Island - 1-2 working days - $6.50

South Island 2-3 working days - $10

North & South Rural 3-7 working days - $15

Australia

Your order will be dispatched within 48hours. 

Australia Standard Post - 10 - 14 working days - $50

For Northern Territory, Western Australia and Tasmania customers - please contact vanessa@fusioncubast.com for custom shipping rates. 

Any local duties or taxes are the responsibility of the customer. If you are unsure, please contact your local customs office.

NB: Due to the current climate shipping may be delayed. This is out of our control, we will do everything we can to dispatch deliveries on time. 

Any issues please contact: stock@fusioncubast.com 

Returns

Our policy lasts 14 days.

A request for exchange must be made within 14 days of purchase, providing the items have not been worn, altered or soiled and original swing tags are still attached. Please choose carefully as we do not offer refunds on change of mind.

We have the right to repair or replace faulty items prior to offering you a refund.

To be eligible for a return your item must be unused and in the same condition as you received it.

Items exempt from being returned are: swim wear, gift cards & personal care items.

To complete your return please email:
vanessa@fusioncubast.com

A receipt or proof of purchase must be provided.

Any extra cost of shipping will be at your expense.

Any shipping and handling costs are excluded from refunds, online credits & vouchers. 

Please do not send your purchase back to the manufacturer.

All sale or discounted items are final and cannot be returned or exchanged.

All transactions are made in agreement with the consumers guarantees act.

We are a locally owned business and will do our best with any of your returns, just get in touch with us!